Refund policy
InstaTints Refund & Return Policy
Effective Date: 6/2/26
Introduction
InstaTints proudly offers a customer-focused 30-Day Money Back Guarantee designed to allow customers to experience the product with confidence and without unnecessary purchase risk.
If you are not satisfied with your order for any reason, you may return it within 30 days for a full refund of the purchase price of your order, regardless of whether the product has been installed or used. Customers are responsible for return shipping costs, and original shipping charges are non-refundable once shipment has occurred.
1. Overview
At InstaTints, our goal is simple: happy customers and a risk-free buying experience.
Accordingly, InstaTints offers a 30-Day Money Back Guarantee allowing customers to return their order within 30 days of delivery for a full refund of the purchase price, regardless of installation or usage status.
2. Vehicle Information Requirements
Customers are responsible for confirming that submitted vehicle information is accurate at the time of purchase.
If incorrect vehicle information is provided, customers remain eligible for the 30-Day Money Back Guarantee.
3. Custom Fabrication & Cancellations
3.1 Cancellation Before Fabrication Begins
If fabrication has not yet begun, the customer may cancel the order for a full refund, including shipping charges and VIP fabrication fees.
3.2 Cancellation After Fabrication Begins but Before Shipment
Customers may still cancel the order and receive a full refund of the purchase price.
3.3 Cancellation After Shipment
Orders remain eligible under the 30-Day Money Back Guarantee.
Customers are responsible for return shipping costs, and original shipping charges are non-refundable once shipment has occurred.
3.4 VIP Expedited Fabrication Service
VIP fabrication fees become non-refundable once fabrication begins.
4. Standard Fit Guarantee
InstaTints guarantees that tint sets fabricated using accurate customer-provided vehicle information will match the dimensions of the specified vehicle.
Installation or use does not void eligibility under the Standard Fit Guarantee or the 30-Day Money Back Guarantee.
5. 30-Day Money Back Guarantee
If you are not satisfied with your order for any reason, you may return it within 30 days of delivery for a full refund of the purchase price.
Returns are accepted regardless of installation status, attempted installation, use, or condition of the tint set.
5.1 Return Shipping Costs
Customers are responsible for return shipping expenses unless otherwise required by law or expressly approved by InstaTints.
5.2 Non-Refundable Shipping Charges
Original shipping charges are non-refundable once shipment has occurred.
5.3 Return Authorization
Customers should contact InstaTints before returning an order so return instructions can be provided.
6. Non-Returnable Items
The following may be excluded from refund eligibility:
• Fraudulent claims
• Intentionally damaged products
• Abusive or bad-faith conduct
• Unauthorized payment activity
7. Damaged or Defective Items in Transit
Customers should notify InstaTints within seven (7) days of delivery and provide reasonable documentation.
8. Chargeback & Dispute Policy
Customers are encouraged to contact support@instatints.com before initiating a payment dispute or chargeback.
9. Summary
• 30-Day Money Back Guarantee on all orders
• Returns accepted regardless of installation or usage
• Full refund of purchase price for eligible returns
• Customers pay return shipping costs
• Original shipping charges are non-refundable
• VIP fabrication fees remain non-refundable once fabrication begins
10. Reservation of Rights
InstaTints may update this policy at any time.